Privacy Policy

CapRelay LLC, doing business as RelayMine (“RelayMine,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect information obtained through our services on relaymine.com, as well as any other services or product offerings provided under the RelayMine name (collectively referred to as the “Service”). By using RelayMine, you agree to the practices described in this policy. If you do not agree, please refrain from using our Service.

RelayMine acts as the controller for the personal information we process, unless otherwise noted.

Information We Collect

We collect various types of information to provide and improve our Service.

Personal information includes details you provide when creating an account, such as your name, email address, and organization details. User Content refers to responses and data you submit while using RelayMine, including time-tracking data and other information related to team activities. We also collect Usage Data, which includes information about how you interact with our Service, such as IP addresses, device information, browser type, and pages visited.

RelayMine also uses Cookies and similar tracking technologies to help us understand user behavior and personalize your experience. You can manage cookies in your browser settings, though this may affect your experience with the Service.

How We Use Your Information

We use the information collected for several purposes:

We use your information to provide, maintain, and improve the Service, including managing user accounts, processing information, and responding to inquiries. We may tailor the Service to your needs, including saving preferences and providing customized reports. Information collected is also used to analyze usage patterns, helping us improve functionality, user experience, and Service performance.

To maintain security, we monitor Service use to prevent fraud, unauthorized access, and other harmful activities. We may also communicate with you regarding your account, provide support, and inform you about updates, new features, or other relevant information. We do not share your data with third parties for marketing purposes.

Information Sharing and Disclosure

RelayMine does not sell, rent, or trade your personal information. Information may only be shared in the following limited cases:

RelayMine is committed to maintaining the confidentiality of customer information and will handle data in accordance with our Privacy Policy. RelayMine uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, and storage for our Service. RelayMine does not guarantee the accuracy, reliability, or completeness of any data provided through the Service and is not liable for any damages resulting from reliance on or use of RelayMine data.

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction as permitted by law and/or contract.

Data Retention and Security

RelayMine retains personal information and user-generated data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, conduct audits, and for legitimate business purposes.

RelayMine takes reasonable steps to protect your information from unauthorized access, alteration, or disclosure. We implement technical, physical, and administrative measures to safeguard data and require our third-aprty service providers to have similarly appropriate safeguards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. To the extent permitted by applicable law, we will not be liable for any unauthorized access to, or alteration, theft, or destruction of information, including any damages arising from such incidents.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information.

You may access and update your account information through your profile settings or through contacting us via email. You may also request a copy of your data in a machine-readable format or request deletion of your personal information, subject to certain legal restrictions. Additionally, you may opt out of certain processing, such as receiving marketing communications.

If you wish to exercise any of these rights, please contact us using the information provided below. We will process your request in accordance with applicable laws and may ask for verification of your identity before processing such requests to ensure your privacy and security.

International Data Transfers

If you access RelayMine from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where we operate. By using the Service, you consent to such data transfers.

Children's Privacy

RelayMine is not directed at children, and we do not knowingly collect personal information from individuals under the age of 13 (or the minimum age required in your jurisdiction). If a parent or guardian believes that their child has provided us with personal information without their consent, they should contact us as described in the "Contact Us" section below.

Links to Third-Party Websites and Applications

RelayMine may contain links to third-party websites or applications for your convenience and information. These external sites and services are not controlled by RelayMine, and we do not endorse or take responsibility for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit from our Service.

Supplemental Notice for California Residents

If you are a California resident, this section provides additional details about your rights under the California Consumer Privacy Act of 2018 (CCPA).

Categories of Personal Information Collected. In the past 12 months, RelayMine may have collected the following categories of personal information about California residents: identifiers (such as name, email address, and IP address); commercial information (such as records of purchases and usage data); internet or other electronic network activity (such as interactions with our Service); professional or employment-related information (as provided by your organization); and geolocation data (derived from your IP address for service performance purposes). We collect this information directly from you or through your interactions with our Service, as described in the "Information We Collect" section above.

California Residents' Rights. California residents have specific rights regarding their personal information, subject to certain legal limitations. You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collecting it, and any third parties with whom we share it. You may also request deletion of any personal information we have collected, subject to legal exemptions. RelayMine does not sell personal information, as defined by CCPA, though you may still contact us if you have questions about this policy. California residents have the right not to receive discriminatory treatment for exercising their CCPA privacy rights.

How to Exercise Your Rights. To exercise your rights, please submit a verifiable consumer request by contacting us as described in the "Contact Us" section below. We may need to verify your identity before processing your request to ensure your privacy and security. You can submit a request on behalf of another person only if you have provided us with proof of your authority to do so.

Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to request that we do not sell certain personal information we have collected or will collect about you. However, please note that RelayMine does not sell personal information as defined by Nevada law. If you have questions about our data practices or would like to submit an opt-out request pursuant to Nevada law, please contact us as described in the "Contact Us" section below.

Changes to This Privacy Policy

RelayMine may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. When we update the policy, we will post the revised version with the updated date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please email us at .

Last Updated: November, 12, 2024